Terms & conditions

Review our brief, clear terms to ensure a mutual understanding and a seamless Munduk Hotel | Umah Lusa – Embrace Slow Living in North Bali experience.

Booking terms defined

Effective date: 15th August 2024

The following booking terms & conditions (“Terms”) govern all bookings made through Munduk Hotel | Umah Lusa – Embrace Slow Living in North Bali’s website, accessible at https://www.umahlusa.com. By making a booking, you agree to be bound by these Terms.

1. Check-in and check-out

Check-in time: From 2:00 PM on the arrival date.

Check-out time: Until 12:00 noon on the departure date.

2. Payment

Early bird: Full payment at least 30 days before arrival.

Last minutes: Full payment at the time of reservation.

High season: Full payment at least 45 days before arrival.

3. Cancellation

Early bird: Free cancellation up to 30 days before arrival.

After 30 days: Non-refundable and will incur cancellation fee equal to first night accommodation cost.

Last minutes: Non-refundable.

No show: Non-refundable.

4. Children

Due to the landscaped walls, pools and varying levels at Umah Lusa we recommend that only children aged 13 and older stay. The resort is not suitable for young children and infants.

4. Age restriction

The minimum age for check-in guest is 13 years old.

5. Occupancy

Each bedroom at Umah Lusa is intended for 2 people. No additional beds are available.

6. Pets

Pets are not allowed.